PRIVACY POLICY

Oxymio Professional Upholstery and Surface Cleaning is committed to protecting the privacy and security of the information provided by its visitors and clients. This policy aims to guarantee transparency in the collection, use, and storage of personal data, as well as to explain that it may be updated when necessary to improve our services and the clarity of the information offered.

1. Authenticity of the data provided

By completing our forms, the visitor or client agrees to provide truthful information and to assume responsibility for its accuracy. This data will be used exclusively for communications related to our professional cleaning services, customer service, promotions, and quotes.

The use of false or offensive names, or those that include trademarks or public figures without authorization, is not permitted.

2. Collection and storage of information

The data provided by users is stored securely in our systems, with Oxymio being responsible for its protection and safeguarding in accordance with appropriate technical and organizational measures.

3. Use of data

The collected information may be used to contact users who have shown interest in our services. It may also be used to send offers, reminders, promotions, and commercial communications, provided that the user has given their prior consent.

4. Confidentiality of information

We guarantee that personal data will not be sold, transferred, or shared with third parties, except in the following cases:

When there is a legal obligation or judicial requirement.
When necessary to protect the rights, safety, or property of Oxymio, its clients, or related third parties.

5. Use of cookies

We use cookies to improve the browsing experience, analyze website use, and optimize our forms and services. Cookies are small files stored on the user's device that allow recognizing their activity within the platform.

The user can configure their browser to reject or delete cookies, although this could affect some features of the site.

6. Withdrawal of consent and unsubscription from communications

The user can request to stop receiving commercial or promotional communications at any time through the following methods:

By sending an email to info@oxymio.com requesting the deletion of their data from our communication lists.
By clicking on the "unsubscribe" link included at the end of our promotional emails.

7. Security against fraudulent emails

Oxymio will never request sensitive information such as passwords or bank details by email or phone.

The user acknowledges that by providing their data in our forms, they accept the terms described in this privacy policy.